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USA ONLY. . . why?

For Panasonic® Telephone Systems Only
KX-T, KX-TA, KX-TD, KX-TDA, KX-TDE, KX-NCP, KX-TAW Models Only!

Consumer Information Page

1) Without a valid serial number and software registration, we can not provide support or warranty. Register today: Registration.

2) Report Fraud/Illegal Software: Contact Us

How to tell if you have been sold illegal PanaLog Software

Here are a few ways you can be sure you are getting a legal licensed copy of PanaLog Software.

PanaLog Serial Number Location:
PanaLog Pure IP Serial Number Location

PanaLog ULTRA Serial Number Location

PanaLog WIN7 Serial Number Location

PanaLog Biometrics Serial Number Location

PanaLog Universal (Discontinued) Serial Number Location

The first 4-digits of the serial number indicate the year manufactured. Example: 2010-xxxxxxx. This alerts consumers of the manufacture date and insures they are purchasing updated PanaLog products.

  • The most current software version for new barcode/hologram products:

    • PanaLog ULTRA: v.10.0

    • PanaLog_WIN7: v2.0

    • PanaLog_IP: v1.0

The software version is located within the actual software in the Help/Tech Support section, or by clicking on links such as "About PanaLog", "Software Version", or "Warranty". It can not be altered or changed; and is based on your serial number/manufacturing date. We do not distribute old software versions. All products are current every year and are sent to distribution during the current year. Products include a 1-year warranty.

2) Without the below PanaLog components, we can not provide support. If you purchase PanaLog Software, these components must remain at your office facility to receive technical assistance for program operation:

  • An official Panalog CD is painted/silk-screened, and both products containing either CD or USB are trademarked, copyright protected with a valid serial number. Biometrics Optical Sensor are manufactured by SecuGen. Be alert if someone assists you with software installation and takes your CD, USB/KeyDisk or Biometrics device. Your CD/USB also contains a user guide and training video to help you. You should always have your official PanaLog components with you when contacting our technical support center. Each Key Disk/USB also has a unique identification number validating an authentic software copy and may need to be verified by our tech support center to validate an Authentic PanaLog Licensed product.

  • The PanaLog Software License and warranty supports installation on (1) Computer only. For multiple computer installations at multiple site locations, additional licenses must be purchased.

3. We do not manufacture PanaLog without a serial number. If your serial number is not a valid PanaLog serial number, or has been registered to another user, we can not provide support, assistance or warranty.

4. We provide cable kits for easy plug-n-play solutions for products supporting a serial cable interface. Our cable kit connects to your telephone system and computer Com Port. We do not provide technical support for cables that we do not manufacture. If you do not have the correct cable for your system, you will not collect calls.

  • Insure you are getting an Official PanaLog SMDR Cable Kit with your purchase: PanaLog Cable Kit

5. Shoppers:

  • Be Alert

  • Be informed

  • Know what you should get in a PanaLog package

  • Always report to us any suspected illegal activity

Purchasing illegal software hurts the consumer, as we can not provide technical support that you deserve, or provide warranty. We advise consumers who discover they have not purchased a valid PanaLog licensed software product to contact the merchant where you purchased the product and request a refund. Help us protect your purchase and report suspected fraud by contacting our office.

Purchase PanaLog Software direct from:

  • PanaLog Company or from your Panasonic Dealer (telephone system installer).