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For Panasonic® Telephone Systems Only
KX-T & KX-TD Models Only!

Consumer Information Page

How to tell if you have been sold Illegal PanaLog Software

Here are a few ways you can be sure you are getting a legal copy of PanaLog Software. Without a valid serial number, we can not provide any support. Without the below PanaLog components, we can not provide support. If you purchase PanaLog Software, these components must remain at your office/facility to receive technical assistance or training.

Report Fraud: PanaLog Legal Division

1. Does your PanaLog Software Box product look like this?

Manufactured 2003

PanaLog Universal

Includes CD, Key Disk & Cable Kit

Manufactured 2005-2006

PanaLog ULTRA/USB

[Image]

Includes USB & Cable Kit

Manufactured 2006

PanaLog Biometrics

[Image]

Includes Biometrics Optical Sensor & Cable Kit

An official Panalog CD/USB is painted/silk-screened, trademarked and copyright protected. Biometrics Optical Sensor manufactured by SecuGen. Be alert if someone assists you with software installation and takes your CD/USB. Your CD/USB also contains a user guide /manual to help you. You should always have your official PanaLog CD /USB when calling technical support. Each CD/USB has a unique identification number validating an authentic software copy.

2. Does your Security Key look like this? (If you have the new PanaLogULTRA/ USB, your Software Serial Number will be on your USB device. If you have the new Biometrics Software, your Serial Number will be on Optical Sensor).

PanaLog Serial Number needed for Tech Support!

An official PanaLog Security Key will have a software serial number that you need to register so you may receive free technical support, assistance and free upgrades. If your Security Key or PanaLog software package does not have a valid PanaLog serial number, please let us know where you purchased PanaLog. We do not manufacture PanaLog without a serial number. If your serial number is not a valid PanaLog serial number, or has been registered to another user, we can not provide support or assistance.

3. We provide cable kits for easy plug-n-play solutions in every box. Our cable kit connects to your telephone system and computer. We do not provide technical support for cables that we do not manufacture. If you do not have the correct cable for your system, you will not collect calls. Insure you are getting an Official PanaLog CAT5 Cable Kit with your purchase.

Shoppers:

  • Be Alert

  • Be informed

  • Know what you should get in a PanaLog package

  • Always report to us any suspected illegal activity

Purchasing illegal software only hurts the consumer, as we can not provide the free technical support that you deserve, replace your software for upgrades, accept returns or provide any assistance. Help us protect your purchase and report suspected fraud by calling our office at the number below.

Purchase Panalog Software

Warranty: Listed in our Technical Support section.


Office Hours: M-F 8:30am-4:00pm CST 512-341-9790