Here are a few ways you
can be sure you are getting a legal licensed copy of PanaLog Software.
1) Without a valid serial number and software
registration, we can not provide any support. A Registration form is
located in the Setup & Maintenance section of your software or you can
print the registration from our web page:
Registration.
2) Without the below PanaLog components, we can
not provide support. If you purchase PanaLog Software, these components must
remain at your office facility to receive technical assistance for program
operation.
3. An official Panalog CD is painted/silk-screened,
and both products containing either CD or USB are trademarked, copyright
protected with a valid serial number. Biometrics Optical Sensor are manufactured
by SecuGen. Be alert if someone assists you with software installation and
takes your CD/USB/Key Disk/Biometrics device. Your CD/USB also contains a
user guide and training video to help you. You should always have your official
PanaLog components with you when contacting our technical support center.
Each Key Disk/USB also has a unique identification number validating an authentic
software copy and may need to be verified by our tech support center to validate
an Authentic PanaLog Licensed product. The PanaLog Software License and warranty
supports installation on (1) Computer only. For multiple computer installations
at multiple site locations, additional licenses must be
purchased.
PanaLog Serial Number
Location:
4. We do not manufacture
PanaLog without a serial number. If your serial number is not a valid
PanaLog serial number, or has been registered to another
user, we can not provide support or
assistance.
5. We provide cable kits for easy plug-n-play
solutions in every box. Our cable kit connects to your telephone system and
computer Com Port. We do not provide technical support for cables that we
do not manufacture. If you do not have the correct cable for your system,
you will not collect calls. Insure you are getting an Official PanaLog CAT5
Cable Kit with your purchase.
6. Shoppers:
Purchasing illegal software hurts the consumer,
as we can not provide technical support that you deserve, accept returns
or provide any assistance. We advise consumers who discover they have not
purchased a valid PanaLog licensed software product to contact the merchant
where you purchased the product and request a refund. Help us protect your
purchase and report suspected fraud by calling our office at the number
below.
Purchase PanaLog Software
direct from
PanaLog or
from your Panasonic Dealer.
Warranty: Listed in our
Technical
Support section.
