For Panasonic® Telephone Systems Only
KX-T, KX-TA, KX-TD, KX-TDA, KX-TAW, KX-TDE, KX-NCP Models Only!

PanaLog Consumer Information Page

Frequently Asked Questions:

Question: Will this software only work on Panasonic Systems?

• Yes. PanaLog is specifically designed for Panasonic Digital and Hybrid Telephone Systems (view Panasonic models below). PanaLog does not support any other telephone systems, and is for use in the United States only.

Question: How long does it take to install this software?

• We say "typically" 1-minute.  The time it takes to install PanaLog Software will be based on how quickly your computer runs through the set-up process.  Once the set-up process has completed, it is ready to use, and ready to start tracking telephone calls. Some telephone system models require your telephone system installer to program your phone system to send call data. PanaLog Company does not program the telephone systems.

Question: Will this software track hold time, abandoned calls and calls in que?

• No. Panasonic telephone systems do not generate this information through the SMDR RS232 (call data) port. We provide reports based on the output of the telephone system SMDR call information. The easiest way to remember what PanaLog can report is this: if your telephone system sends PanaLog the information through the SMDR port, we can provide statistics. If your telephone system does not send PanaLog the information, it is impossible for us to provide statistics. Based on your telephone system model, SMDR output varies but can include information about: Date, Time, Extension, CO(voice lines), Dialed Number, Caller ID, Ring Time, Call Duration, Account Codes, Calls Not Answered. PanaLog Reporting: Click

Question: Does PanaLog interface with other software programs? (Example of 3rd party software would be Microsoft Excel, other call management programs or other accounting programs).

• No. PanaLog does not interface with other software programs.

Question: What Windows Operating Systems are supported?

• PanaLog ULTRA: Windows 2000, ME, XP, Vista Only (32-bit processors)

• PanaLog WIN7: Windows 7 Only (32/64 bit processors)

• PanaLog does not support Servers

Question: Where can PanaLog be used?

• Anywhere. Any comercial business, home office or general home use, as long as you have a Panasonic Telephone System.

Question: Where can I buy PanaLog Software?

• You can buy PanaLog Software from any Panasonic Dealer in the United States that installs the following telephone systems:

  • KX-TDA50/100/200,600, KX-TDE100/200/600, KX-NCP500/1000, KX-TAW848, KX-TD500, KX-TD1232, KX-TD816, KX-TD308, KX-TA1232, KX-TA824, KX-TA624, KX-TA308 systems. If you do not have a Panasonic vendor, you may purchase direct from PanaLog: Purchase PanaLog.