For Panasonic® Telephone Systems Only
KX-T, KX-TA, KX-TD, KX-TDA, KX-TAW Models Only!

PanaLog Consumer Information Page

Frequently Asked Questions:

Question: Will this software only work on Panasonic Systems?

• Yes. PanaLog is specifically designed for Panasonic Digital and Hybrid Telephone Systems (View Panasonic Models). PanaLog does not support any other telephone systems.

Question: How long does it take to install this software?

• We say "typically" 1-3 minutes.  Time to install will be based on how quickly your computer runs through the set-up process.  Once the set-up process has completed, it is ready to use, and ready to start tracking telephone calls.

Question: Will this software track hold time, abandoned calls and calls in que?

• No. Panasonic telephone systems do not generate this information through the SMDR RS232 (call data) port. We provide reports based on the output of the telephone system SMDR. The easiest way to remember what PanaLog can report is this: if your telephone system sends PanaLog the information through the SMDR port, we can provide statistics. If your telephone system does not send PanaLog the information, it is impossible for us to provide statistics. Based on your telephone system model, SMDR output varies but can include information about: Date, Time, Extension, CO(voice lines), Dialed Number, Caller ID, Ring Time, Call Duration, Account Codes, Calls Not Answered. PanaLog Reporting: Click

Question: Where can PanaLog be used?

• Anywhere. Any comercial business, home office or general home use, as long as you have a Panasonic Telephone System model starting with "KX-T".

Question: Where can I buy PanaLog Software?

• You can buy the PanaLog from any Panasonic Dealer that installs the following telephone systems: KX-TD500, KX-TD1232, KX-TD816, KX-TD308, KX-TA1232, KX-TA824, KX-TA624, KX-TA308, KX-TDA50/100/200, KX-TAW848 systems.