PanaLog Product List - Retail Purchasing
Purchase from PanaLog, or order from your Certified Panasonic Telephone System Installer
PanaLog Pure IP [ In Stock Purchase ]
SMDR connection is between your Panasonic Telephone System MPR card and your network router by use of a network CAT5 cable (patch cord).
PanaLog Pure IP Package Includes: Installation CD & User Guide
User Equipment Requirements:
--PanaLog Pure IP Supports only: Windows XP or Windows 7 (32/64 bit processors)
--PanaLog Pure IP supports only Panasonic Telephone Systems: KX-TDE & KX-NCP Systems. (NOTE: Only these systems will work with PanaLog Pure IP Software, as they have an MPR Interface card which is required to send call data. No other interface to the telephone system can be used. If you do not have these models, you will not be able to use the PanaLog Pure IP Product and should review PanaLog Chrome Specs).
PanaLog 4D PanaLog 4D Info
Coming Soon! PanaLog 4D is an Enhancement Module for the PanaLog Pure IP product.
The PanaLog 4D Enhancement Module requires the PanaLog Pure IP product to already be installed on a PC that meets all requirements. PanaLog 4D will not work unless a Registered PanaLog Pure IP product is already installed on a consumer's PC.
Each PanaLog 4D license supports (1) site location only, for connection between (1) PC and (1) telephone system only. PanaLog 4D Requires software registration to engage alert notifications.
Purchasing Information: Existing Registered PanaLog Pure IP Users are required to purchase PanaLog 4D through their Certified Panasonic Telephone System Installer to insure all site equipment meets the proper specifications, and the Panasonic Telephone System is programmed properly for operation.
PanaLog Chrome [ In Stock Purchase ]
SMDR cable connection is between telephone system RS232 port to PC Com Port.
PanaLog Chrome Package Includes: Installation CD, User Guide, SMDR & MOH Cable Kit
Built-in Music On Hold (MOH): Customers placed on hold can hear background music.
MOH connection is between telephone system MOH Port and PC speaker output.
User Equipment Requirements. Note About Com Ports: Insure the Windows PC is equipped with a Com Port for PanaLog Chrome.
One solution is an internal serial Com Port that came with the computer, and is already configured as Com Port #1 (a serial DB9 male Com Port that was factory installed).
Or, if your PC does not have a Com Port, you can use an External Serial Com Port. Example: Manufacturer product Model GoldX 1200, USB to DB9 Serial 9-pin male external Com Port works very well for all Windows OS and all Panasonic systems. Our Tech Support Center have used these models on the test benches for years and they work very well interfacing the Panasonic telephone systems and all Windows Operating Systems. ((If using the GoldX product, you must have the driver from maunfacturer. Requires driver dated at least December 2009, PL2303 Driver Installer v1.1.0 obtained from the GoldX website for Windows 7)). Regardless of the external Com Port device you select, you must always install the drivers to accommodate the Windows Operating System.
A Com Port is no different than, example, a printer...it's hardware connected to a PC and the PC must have the correct & proper drivers in order to function and operate. Without the proper drivers, the hardware will not work and/or function properly. PanaLog Company does not provide Com Port hardware or tech support assistance in configuring Com Ports as the hardware you select is unknown and you must contact the hardware manufacturer for the proper drivers. The Com Port is mandatory to collect call data from the telephone system to your PC. It is the only pathway to send call data from the telephone system to the PC. If there is an improper configuration, calls will not be collected. We recommend to all consumers that this configuration be done by their Certified Panasonic Telephone System Installers.
PanaLog Chrome Supports only: Windows 2000, ME, XP, Vista, Windows 7 (Supports Windows Platforms: 32/64 bit processors)
PanaLog Chrome supports only Panasonic Telephone Systems: KX-TDA,KX-TDE,KX-NCP,KX-TA824