Tech Support Hours,
Guidelines & Warranty Information
Panasonic Dealer & Consumer Tech Support: M-F,
08:30-3:30 CST
Holiday Schedule & Office Closures:
Schedule
PanaLog Software Registration-Required for Technical
Support & Warranty
To qualify for Technical Support &
product warranty, you must be located within the USA. You must be
a registered user with our company. If you do not provide a valid PanaLog
Software Serial Number and Registration, we can not provide support or warranty.
The PanaLog Software License and warranty supports installation on (1) PC
only. Tech support is provided to the address location listed on the registration
form. For multiple computer installations at multiple site locations, additional
licenses must be purchased.
PanaLog Software Registration
& Tech
Support
Attention Consumers (End Users)
-- Support Parameters:
PanaLog follows the guidelines and requirements
of Panasonic Corporation of North America regarding telephone systems. Under
their guidelines, Panasonic Digital and or Advanced IP Systems must be installed
and programmed by Certified Panasonic Technicians. PanaLog Call Management
Company does not provide support to consumers/end users on telephone system
programming or setup and configuration parameters. Some Panasonic Telephone
System models require programming for our call management products to operate.
PanaLog Software will not operate properly unless the telephone system is
programmed to our exact specifications, and hardware configured to your telephone
system and PC specifications. We recommend to all consumers/end users that
the PanaLog products be installed and configured to your telephone system
by your Panasonic vendor (telephone system installer). PanaLog provides training
videos, User guides, etc., for consumer assistance with all of our software
products to assist with reporting/graph statistics and software operation.
Questions may be sent to our tech support center at any time and your question
will be sent to the proper department to provide you information on
how to proceed with any issue.
Helpful Consumer Info/Consumer
Protection:
Prevent
buying illegal PanaLog Software
Warranty
Information & Guidelines
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PC Requirements for PanaLog
Products
Part # PanaLog_ULTRA:
Computer
Requirements
Part # PanaLog_ULTRA WIN7:
Computer
Requirements
Part # PanaLog_IP:
Computer Requirements
** Tech Note: Part #
PanaLog
Universal - Replacement Info based on your Windows Operating
System.
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